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EDUCATE! · Historical research reading

What drives a successful e-Learning? An empirical investigation of the critical factors influencing learner satisfaction

A bibliographic record and short editorial reading note for a paper included in the historical EDUCATE collection.

Original publication authors

Pei-Chen Sun; Ray J. Tsai; Glenn Finger; Yueh-Yang Chen; Dowming Yeh

What this paper examines

Sun and colleagues investigate learner satisfaction using a model spanning learners, instructors, courses, technology, design and the learning environment. The study identifies several relevant factors, including anxiety about computers, instructor attitudes, course quality and flexibility, perceived usefulness and ease of use, and assessment variety. Its findings provide a historical research framework; they do not establish one universal checklist that guarantees course success.

A question to take into course design

Which parts of the student experience are being measured separately, instead of being combined into a single satisfaction score?

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The full paper remains a third-party publication. This page preserves its identity and provides a new editorial reading note; it does not attribute the note to the original researchers or change the paper’s publication date.

Why it belongs in the water programme archive

EDUCATE combined water resources and environmental management with distance delivery. The original reading collection included research about online teaching, course design and learner support.

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